Online Order FAQ

Online Ordering / Payments

Q: After placing an order online, what should I do ?
A: Please wait for our email or text message. We will contact you when your order is ready for pick-up.

Q: It says COD, can I pay by credit card ?
A: Yes. We accept credit card, debit, apple pay, google pay and cash payment.
You will pay at the store when you pick up your order.

Q: Can I just come to the store and shop without online ordering ?
A: Yes ! our store hours: Monday to Saturday 10am - 6pm, and Sunday 11am - 6pm. Open 7 days a week. National Holidays might be closed.

Q: Do you deliver to home ?
A: No delivery for now, pick-up only.

Q: Can I pick-up anytime ?
A: You can pick up your order anytime during our store hours after we get your order ready. However, we do not usually hold customer's orders for more than 4 days.
Our store hours: Monday to Saturday 10am - 6pm, and Sunday 11am - 6pm. National Holidays might be closed.

 

Hours and Location

Q: What time are you open ?
A: Monday to Tuesday 10am - 6pm, and Sunday 11am - 6pm
Open 7 days a week, National Holidays might be closed.

Q: Where are you located ?
A: 2491 Nanaimo St Vancouver, BC V5N 5E5

 

Refund & Return Policy

Q: Can I return your products ?
A: Due to food safety concerns, returns are not available. All sales final, thank you for your understanding.

Q: Can I get refund ?
A: Due to food safety concerns, refund is not available. All sales final, thank you for your understanding.